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Contact HD Loader Australia

If you are having difficulties using HD Loader, please first read the FAQ page and the Software or Installation guides. If your question is still unanswered please contact us. If you need immediate support, please phone us.

Orders

Please use the ordering page.

Email Enquries and Support

Please contact us at info@hdloader.com.au.

Phone Support

Phone

For all pre-sales support, please use the sales hotline: 1300 PRO MOD. Otherwise please phone the company/agent you purchased the kit from.

If you are ringing in regards to a problem with product purchased from us, please have the following information at hand:

  • Your docket/receipt number
  • A brief description of the fault including
    • How/when it occured
    • Which game did you have an problem with (if applicable)
    • Does it happen with all games or a specfic title (if applicable)
  • Your hard disk brand and model
  • Your PS2 model

Due to the nature of the product, in some instances we cannot give an immediate response to your questions - sometimes we will need to try the game in question if you believe it's incompatible.

Chronomagister can be contacted regarding all web site issues.